What is my "Withdrawable Balance"?
We have a minimum account size of $500 and a minimum withdrawal amount of $100. Your Withdrawable Balance is calculated as follows:
Withdrawable Balance = Maximum of (A, B)
A = [Current Portfolio Value] - [$500 Minimum Account Size] - [$100 Minimum Withdrawal] - [Any Pending/Processing Withdrawals]
B = $0
If your Withdrawable Balance is $0, you must close your account in order to withdraw funds. To do so, please email email@example.com.
Why does my Withdrawable Balance say $0?
As explained above, if you have a portfolio value of less than $600 in your account (our $500 minimum, plus our $100 minimum withdrawal), you likely see a Withdrawable Balance of $0. In order to withdraw funds at this level, you must close your account. To do so, head to the Account tab in the app and click Settings. Then select "Close Account."
Share this article: